1. What is the Linksys EA8100-AH Max-Stream™ AC2600 MU-MIMO Gigabit Router?
The Linksys EA8100-AH Max-Stream™ AC2600 MU-MIMO Gigabit Router is a MU-MIMO Ready Dual Band router with two (2) USB ports (1x USB 3.0 port and 1x USB 2.0 port). It supports a maximum speed of 800 Mbps on the 2.4 GHz band and up to 1733 Mbps on the 5 GHz band. This router comes with four (4) external detachable dual-band dipole antennas for enhanced dual-band communication, better coverage and range. The antennas are adjustable to customize your wireless signal for single or multi-story buildings. For more information about the product features and specification of the Linksys EA8100-AH, click here.
NOTE: A firmware upgrade may be needed to add the MU-MIMO feature.
2. What do the LEDs on the Linksys EA8100-AH Max Stream™ AC2600 indicate?
The LEDs indicate the different activities and status on your router.
LED | Color | Activity | Description |
Power (Linksys logo) |
White | OFF | Power OFF |
Blinking (0.7 Hz) | Booting / system diagnostic test / firmware upgrade | ||
Blinking (1.67 Hz) | Internet connection error | ||
Solid | Connected to the Internet | ||
Wi-Fi Protected Setup™ (WPS) | Green | OFF | No WPS activity |
Blinking (1.0 Hz) | WPS in progress. Up to 2 minutes | ||
Blinking (2.0 Hz) | WPS error or session overlap. Blinks for 15 seconds and then turns OFF | ||
Ethernet (LAN) | Green (right) / Yellow (left) | OFF | No physical link on the port |
Blinking (4.0 Hz) (Yellow) |
Data is transmitting through the port | ||
Solid (Green) |
An Ethernet cable is connected to the port | ||
Internet (WAN) | Green (right) / Yellow (left) | OFF | No physical link on the port |
Blinking (4.0 Hz) (Yellow) |
Data is transmitting through the port | ||
Solid (Green) |
An Ethernet cable is connected to the port |
- Browser Requirements: Latest version of Internet Explorer®, Chrome™, Firefox® , Safari® (for Mac® or iPad®), Microsoft Edge™
- Latest Adobe Flash® Player
Operating System (For printer utility):Windows® 10, Windows 8, Windows, Windows 7, Windows Vista® SP1, Windows XP SP3 - OS X® Leopard 10.5.8 or later, Snow Leopard 10.6.1 or later, Lion 10.7, Mountain Lion 10.8, Mavericks 10.9, Yosemite 10.10
3. What is the warranty period of the Linksys EA8100-AH Max Stream™ AC2600?
The warranty period is 3 years.
4. Where can I find the router’s serial number?
The router’s serial number is printed on the label located underneath the device. You can also locate this via the web interface on the Troubleshooting > Status > Report Tool.
5. What USB standards does the Linksys EA8100-AH Max Stream™ AC2600 support?
The Linksys EA8100-AH has both USB 3.0 and USB 2.0 ports which are capable of supporting an external hard disk or flash drive with up to 1100 mA current draw. These ports support FAT, FAT32, NTFS and HFS+ journaled and non-journaled file systems.
6. What is the recommended antenna position for the Linksys EA8100-AH Max Stream™ AC2600?
The recommended antenna positioning depends on the following:
- Multi-story homes – Position the antennas pointing straight up and the other two(any two) antennas are angled outwards (30°-45°)
- Single-story homes – All four (4) antennas are positioned straight up.
7. What is the Network Map feature of my Linksys EA8100-AH Max Stream™ AC2600 and how can I use it?
The Network Map feature of your Linksys EA8100-AH allows you to manage and monitor your devices’ connection to the network. To know more about this and how you can use it, click here.
8. Can I wall-mount the Linksys EA8100-AH Max Stream™ AC2600?
Yes. To know how to wall-mount the Linksys EA8100-AH.
Some of the Linksys Smart Wi-Fi Routers and the Linksys EA8100-AH have wall-mount slots at the bottom of each foot for flexibility in mounting the device on the wall. The distance between the slots on the short side is 104 mm. The distance between the slots on the longer side is 210 mm. Two (2) screws are needed to mount the product.
NOTE: Linksys is not responsible for damages incurred by unsecured wall-mounting of the hardware.
Follow the instructions below to learn how to successfully wall-mount your Linksys Smart Wi-Fi Router and Linksys EA8100-AH.
Step 1:
Determine where you want to mount the device. Make sure that the wall you are going to use is smooth, flat, dry and sturdy. Also, ensure that the location is near an electrical outlet.
Step 2:
Before drilling holes, choose the template (short side or long side) that fits your installation. Drill the holes using the correct template.
NOTE: The wall-mounting templates are printed on your device’s User Guide.
Step 3:
Insert a screw into each hole and leave about 4 mm of its head exposed.
NOTE: This measurement may vary depending on your device.
Step 4:
Position the device so the wall-mount slots line up with the two (2) screws.
Step 5:
Place the wall-mount slots over the screws and slide the device down until the screws fit snugly into the wall-mount slots.
You should have successfully wall-mounted your device now.
9. What is the Wireless Scheduler feature of my Linksys EA8100-AH Max Stream™ AC2600 and how can I use it?
The Wireless Scheduler feature of your Linksys EA8100-AH allows you to turn OFF or ON the wireless networks, including the Guest networks at chosen times. To know more about this, click here.
10. What processor does the Linksys EA8100-AH Max Stream™ AC2600 have?
The Linksys EA8100-AH has 880 MHz Dual-Core processor.
11. How much flash storage and Random Access Memory (RAM) does the Linksys EA8100-AH Max Stream™ AC2600 have?
The Linksys EA8100-AH has a 128 MB flash storage and has a RAM of 256 MB DDR3.
12. How many antennas does the Linksys EA8100-AH use?
The Linksys EA8100-AH is using 4x external antennas.
13. What is the main difference between EA7500-AH v2 and EA8100-AH?
The EA8100-AH is DFS (Dynamic Frequency Selection) certified which enables it to operates in a clear airspace denied to traditional routers. The certification triples the number of channels available at 80MHz.
FAQs – Setup & Installation
1. How do I set up the Linksys EA8100-AH?
Setting up the Linksys EA8100-AH is made fast and easy because of its CD-less setup. Now you can run the setup from a web browser even if the router does not initially have an Internet connection and is on factory settings. For instructions, click here.
2. Will I be able to run the setup on a hardwired computer even though my wireless adapter is disabled?
Yes, you will be able to run the setup on a hardwired computer even though the wireless adapter is disabled. Just connect the router to the computer using an Ethernet cable, open a browser and start the setup process.
3. What is the default IP Address and Password of the Linksys EA8100-AH?
The default IP Address for this router is 192.168.1.1 and admin is the default Password.
4. Top 10 tips for setting up your network.
(1) ROUTER PLACEMENT IS KEY.
For the strongest signal, optimal performance, and widest coverage area, place your router in the center of your home away from walls and other obstructions. Avoid installing routers in a closet or back office.
(2) SHORTEN THE DISTANCE BETWEEN YOUR ROUTER AND WIRELESS DEVICES.
Too much distance between your router and laptop, smart phone, or wireless printer can be an issue. If you have a larger house, your router’s wireless signal may not reach all areas of your home or yard. Adding a wireless range extender will amplify your wireless signal, boosting speeds, and extending coverage to areas furthest from the router.
(3) UPGRADE TO THE LATEST WI-FI TECHNOLOGIES.
With the proliferation of wireless devices in the home, heavy-bandwidth activities such as video streaming can drag network speeds. If you’re experiencing this and your router is running on Wireless A, B, G, or N, consider upgrading to Wireless AC. It can make a huge impact in overall wireless network performance.
(4) LOOK AT YOUR MODEM OR INTERNET SERVICE PACKAGE.
Your modem probably came from your Internet service provider during installation. If you have had your modem for a long time, it could be time to upgrade. Do you have a basic Internet plan through your cable company? If you regularly game or stream video or audio, you will likely want to upgrade your service. Your router’s speed is only as good as the speed coming from your modem and/or service plan.
(5) REDUCE WIRELESS INTERFERENCE.
Neighboring wireless networks, cordless phones, microwaves, and baby monitors can mess with your signal and cause dropped coverage. You can move your router away from these devices to see if that remedies the problem, or change the channel and SSID on your router.
(6) SEPARATE BANDWIDTH-HOGGING APPLICATIONS.
Video streaming and gaming can hog a ton of bandwidth making wireless speeds slower for everyone else in your home. Try using the Media Prioritization tool on Linksys Smart Wi-Fi to prioritize your most needed applications.
(7) OPTIMIZE ROUTER AND ADAPTER SETTINGS.
Best-case scenario, Wireless-N routers would be paired with Wireless-N adapters and Wireless-AC routers with Wireless-AC adapters. Most homes, however, have a mix of G, N, and AC devices connecting to their network. If that’s your situation, set your router’s wireless network mode to Mixed. If you have a dual-band router, simply place legacy devices on the 2.4GHz band and newer technology on the 5GHz band.
(8) UPGRADE YOUR FIRMWARE.
Sometimes outdated firmware can cause poor performance or dropped wireless signals. Also, device manufacturers may send wireless updates through their firmware/software updates. Upgrading your firmware is as easy as updating the apps on your smartphone.
(9) BUMP UP YOUR WIRELESS SECURITY.
If someone is stealing your Wi-Fi, it can cause drops in speed and connectivity within your home network and compromise your personal information. Even if you have a password, hackers can still find their way into your network. It’s important to use WEP, WPA or WPA2 as your wireless security mode keep your connection private.
(10) SET UP AUTOMATIC RESTARTS.
Do you have to unplug or reboot your router often to solve problems with speed or dropped signals? If yes, place your router on an outlet timer so that it automatically restarts once a day, week, or month. Schedule this while you are at work or school for uninterrupted wireless when you are home.
5. How to create Linksys Smart Wi-Fi Account and associate it to your router?
The Linksys Smart Wi-Fi is a free service bundled with the Linksys Smart Wi-Fi Routers. This application allows you to configure your router’s settings locally or remotely over the internet. After setting up the router, you can create a Linksys cloud account, which you will need to activate and associate with your router.
Linksys Smart Wi-Fi allows you to access your router remotely to view your home network or configure your router settings from anywhere as long as there is an active internet connection.
The Linksys cloud account is accessible via a supported web browser or using the Linksys app. The Linksys app supports Android™ and iOS devices only. You can download the Linksys app from the Apple® App Store® or Google Play™ store.
Creating a Linksys cloud account
Before you begin: When you create a Linksys cloud account for the first time, it is recommended that you are connected to your Linksys Smart Wi-Fi Router’s wireless network in order to associate your new account with your Linksys Smart Wi-Fi Router.
Step 1:
Open a browser and enter “linksyssmartwifi.com” in the Address bar and hit [ENTER] to access the login page.
Step 2:
Click the Click here link.
Step 3:
Create an account. Enter the necessary information in the fields provided. Read and accept the End User License Agreement, Terms of Service, and Privacy Statement then click Create My Account. You will receive an email that will ask you to activate your account
- Checking the Send me information about Linksys products, services, and special offers box is optional.
- If the page appears distorted (e.g., there are no entry fields to type in), refresh the page or try using a different web browser as there might be plug-ins or add-ons that are out-of-date.
Step 4:
Check your email. Open the message from Linksys Smart Wi-Fi Mailer.
NOTE: If the message is not found in your Inbox, check the Junk or Spam folders.
Step 5:
Activate your account. Click the link in the email you have received to activate the Linksys cloud account you have just created. This will open a new window that will take you to the Linksys Smart Wi-Fi page.
Step 6:
You will see the Account is now validated message, once the account is validated. Click on the here link to log in.
NOTE: You can also click the button at the upper corner of the window.
Step 7:
Log in. Enter the Linksys cloud account Email Address and Password you just created then click Sign In.
Step 8:
Associate Router. Associate your router to your account by entering your router’s administrative password in the space provided and click Ok.
NOTES:
- The Router Password is set to adminby default. However, if you have changed it, then use the current router password instead.
- Router association can only be done when you’re currently connected to your home network. Associating your account remotely is not possible.
- If you encounter several failed log in attempts, this may lead to your account being temporarily suspended. In case you can’t remember your password, you have to perform a password reset then go back to log in again.
You have now successfully created your Linksys cloud account and associated it with your Linksys Smart Wi-Fi Router. You can now manage your Linksys Smart Wi-Fi Router using your Linksys cloud account from anywhere via a web browser or using the Linksys app.
6. How to access your router with web browser?
The Linksys Smart Wi-Fi is a free service bundled with the Linksys Smart Wi-Fi Routers. After setting up your Linksys Smart Wi-Fi Router, you can easily access it wherever there is an internet connection by using a Linksys cloud account and associating your router to it.
IMPORTANT: To avoid any issues with accessing the router using your Linksys cloud account, make sure that the router’s firmware is updated.
NOTE: Your Linksys Smart Wi-Fi is accessible via web browsers in Windows®, Mac® and iPad®. Another option is to access it through a mobile device via the Linksys app.
You can access your Linksys Smart Wi-Fi using any of the following:
Local Access
Follow the steps below to learn how to access your router locally.
Enter your router’s default IP address, “192.168.1.1”, or type “myrouter.local” in the Address bar then press [Enter].
Step 3:
Enter your Router Password then click Log in. The default password is admin. If you have changed it, enter the new password instead.
Alternatively, you can also log in using your Linksys cloud account. Just click the link provided at the bottom part.
QUICK TIP:
If you encounter several failed log in attempts, this may lead to your account being temporarily suspended. In case you can’t remember your password, you may opt to perform a password reset.
The Linksys Smart Wi-Fi home page will now appear. You can now access and configure everything under the Smart Wi-Fi Tools and Router Settings.
NOTE: The Device List is displayed as the Network Map Tool on some of the Linksys Smart Wi-Fi Routers. The External Storage is displayed as USB Storage among Linksys Smart Wi-Fi Routers with older firmware version.
Remote Access
Accessing your Linksys Smart Wi-Fi remotely allows you to manage your Wi-Fi so you can specify or modify your router settings securely anytime, anywhere. Follow the steps below to learn how:
Step 1:
Launch a web browser and enter “linksyssmartwifi.com” in the Address bar then press [Enter].
NOTE: Make sure that you are connected to the Wi-Fi before doing this.
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QUICK TIP: If you encounter several failed log in attempts, this may lead to your account being temporarily suspended. In case you can’t remember your password, you may opt to perform a password reset.
The Linksys Smart Wi-Fi home page will now appear. You can now access and configure your router settings.
7. How to enabled/disabled Automatic Firmware Update?
Whenever new firmware is available, you could set your router to automatic update mode to update its firmware to the latest version. Updating your router’s firmware keeps your router up to date with the latest security fixes, bug fixed, and latest features.
Linksys Automatic Firmware updates process happens between 12:00 a.m. and 4:00 a.m. local time. To avoid firmware updates starting at an inconvenient time, kindly ensure that your router is set to your local time zone.
To set the router’s time zone:
- Access your router with web browser
- Go to “Connectivity” panel (Gear icon), select “Basic” tab
- Change the time zone to your local time
To enable Automatic Firmware Update:
- Access your router with web browser
- Go to “Connectivity” panel (Gear icon), select “Basic” tab
3. Checked the “Automatic” checkbox under “Router Firmware Update
FAQs – Wireless connection & security
1. What wireless security modes does the Linksys EA8100-AH support?
The Linksys EA8100-AH supports WEP, WPA2-Personal, WPA2-Enterprise, WPA2/ WPA-Mixed Personal and WPA2/ WPA Mixed-Enterprise.
2. Which wireless connection standards and frequencies are supported by the Linksys EA8100-AH ?
The Linksys EA8100-AH is compatible with 802.11ac, 802.11b, 802.11g, 802.11n and 802.11a. It supports the 2.4 GHz and 5 GHz frequencies.
3. Where can I see the default wireless network name (SSID) and passphrase of the Linksys EA8100-AH?
The default SSID and passphrase can be located at the bottom label of the Linksys EA8100-AH.
4. How many Guest networks can I set up on my Linksys EA8100-AH?
The Linksys EA8100-AH allows you to have two (2) Guest networks, one for each band (2.4 GHz and 5 GHz). With these, your visitors at home can access the Internet but not the local network (i.e., shared storage devices, printer access).
NOTE: The router supports up to 50 guests.
5. Why do you need to change the wireless channel of your router?
The Linksys dual-band routers are capable of transmitting and receiving data using both 2.4 GHz and 5 GHz frequencies, either simultaneously or one at a time. The 2.4 and 5 GHz Wi-Fi signal ranges are divided into a number of smaller bands called wireless channels. Each of these wireless channels translates to a specific radio frequency (Channel 6, for example, is 2.437 GHz).
The need to change your router’s wireless channel may occur when you experience interference. Interference is one of the most common problems your home network may face and this can be caused by the following:
- electronic devices in your home (cordless phones, speakers and microwave ovens)
- neighboring wireless networks
- physical obstructions (walls, mirrors or glass)
- distance or location
These factors can reduce your network’s performance. Changing channels is one of the best ways to resolve intermittent signal and to optimize your wireless connection.
Changing the Wi-Fi settings using the Linksys cloud account
It is important to change the basic Wi-Fi settings on your router in order to establish a unique and secure connection. A protected Wi-Fi prevents unwanted access to personal information.
NOTES:
- The changes you can do include assigning a Wi-Fi name and securing your connection through a Wi-Fi password.
- The Wi-Fi password is NOT the router password.
- Changing your Wi-Fi settings will disconnect all devices from your router.
- Images of the web-based setup page may differ depending on your router’s model number.
The steps below will guide you on how to change the Wi-Fi settings of your router. You can click here for the video tutorial.
Step 1:
Access your Linksys cloud account.
Step 2:
Click Wi-Fi Settings on the left navigation pane under Router Settings.
Step 3:
Under the Basic tab, click Edit beside Wi-Fi Settings.
Step 4:
Enter your desired Wi-Fi name and Wi-Fi password in the fields provided.
QUICK TIPS:
- On some Linksys Smart Wi-Fi Routers, Wi-Fi name is also known as Network name (SSID). Wi-Fi password is also known as Password. Setting your Network mode, Security mode, Channel width and Channel can also be done.
- Changing the wireless channel lessens the interference to your Wi-Fi connection.
Step 5:
Click Apply > Ok to save the changes.
If you want to make any changes in the future, you can access your Linksys cloud account within your local network or remotely.
The information below will further explain and differentiate your Linksys dual-band router’s wireless channels.
The 2.4 GHz Band
The 2.4 GHz band has 11 available channels that are .005 GHz away from each other with a Channel Width of 20 MHz. When your wireless device is set to channel 6, you are using the frequencies of channels 5 and 7 and half of 4 and 8. It’s best to distance your network at least 5 channels (25 MHz) away from others to avoid overlapping frequencies. Different but adjacent channels (such as 1, 2 and 3) use the same spectrum and will interfere with one another.
The 2.4 GHz band has three (3) non-overlapping channels: 1, 6 and 11. The most commonly used channel is 6. If you’re experiencing interference on this channel, switch to channel 1 or 11. If interference persists, consider switching to other channels. For a visual representation, refer to the example below:
There are four (4) wireless networks in this example, namely: EA8100, LaLa, PAT and rain. Each network is set to a different wireless channel for presentation purposes. Below are the details:
- EA8100 is broadcasting on Channel 1
- LaLa is broadcasting on Channel 4
- PAT is broadcasting on Channel 6
- rain is broadcasting on Channel 11
Since EA8100, PAT and rain are 5 channels away from each other, their signals don’t overlap. On the other hand, LaLa, despite being on a different channel, interferes with EA8100 and PAT.
The 5 GHz Band
Connection issues are easier to avoid on the less-crowded 5 GHz band. There are relatively few devices available that make use of this band; coupled with its 23 non-overlapping channels, the 5 GHz band is less prone to interference. Each channel is 20 MHz away from each other, providing more available bandwidth.
It is recommended to select the 2.4 GHz band for simple browsing and email. For media streaming and other heavy activities like gaming and Voice over Internet Phone (VoIP), consider switching to the less-crowded 5 GHz band.
QUICK TIP: As wireless range decreases, the frequency increases. Thus, the 5 GHz band is ideal for home networks with devices that are not distant from one another. For a network that requires a wider reach, select the 2.4 GHz band.
Different devices you can use to extend your network
If you still experience connection problems after changing the wireless channel, you might need to add another device to your home network such as a switch or range extender. This way, you can connect more devices to the network and extend the wireless network range.
6. Why should I enable automatic firmware update? How do I enable it?
Automatic Firmware Update is an important feature to keep your router fresh with the latest updates and security patches which enable the router to periodically check for the latest firmware available from Linksys cloud. This feature allows you to have a peace of mind when coming to home networking.
By following the setup wizard, the router will automatically check for the latest firmware and turn-on the Automatic Firmware Update. It is RECOMMENDED to follow the setup wizard to ensure all the setting are properly configured.
To turn-on this feature, go to Connectivity -> Basic -> Checked the “Automatic” button.
Note: This feature is a recommended setup to protect Linksys’ customers from any unintended security threat. By following the setup wizard, Linksys firmware will guide users to modify this parameter from its default value. If manual setting is selected, Linksys recommends users to change these configuration (Automatic Firmware Update, Admin Password, Wi-Fi Password, SPI Firewall) immediately.
7. Why should I change router administration password? And how do I change it?
Router admin password is the first layer of security measurement when accessing your router’s GUI. By changing the default ‘admin’ password will prevent anonymous person to take control of your home router.
Follow the setup wizard, the router will prompt to change the router’s administration password. It is RECOMMENDED to follow the setup wizard to ensure all the setting is properly configured.
To change the Router’s default password, go to Connectivity -> Basic -> click the ‘Edit’ icon at Router Password.
Note: This feature is a recommended setup to protect Linksys’ customers from any unintended security threat. By following the setup wizard, Linksys firmware will guide users to modify this parameter from its default value. If manual setting is selected, Linksys recommends users to change these configuration (Automatic Firmware Update, Admin Password, Wi-Fi Password, SPI Firewall) immediately.
8. Why should I change wireless authentication password? How do I change it?
Wireless radio is actually a shared media which allows capable devices to scan the radio environment to detect available SSID (Wi-Fi name). Wireless authentication is used to protect your network from anonymous wireless users to gain access to it. We have set of recommendation of Wireless Security setting here
By following the setup wizard, the router will prompt to change the Router’s wireless password. It is RECOMMENDED to follow the setup wizard to ensure all the setting is properly configured.
To change the router’s wireless password, go to Wi-Fi Setting -> Wireless -> change the Wi-Fi password under each radio.
Note: This feature is a recommended setup to protect Linksys’ customers from any unintended security threat. By following the setup wizard, Linksys firmware will guide users to modify this parameter from its default value. If manual setting is selected, Linksys recommends users to change these configuration (Automatic Firmware Update, Admin Password, Wi-Fi Password, SPI Firewall) immediately.
9. Why should I enable router SPI Firewall? And how do I enable it?
Linksys SPI Firewall Protection feature keeps track of the state of network connections traveling across it. This feature protects your internet connection against threats and Denial of Service (DoS), and any other security loopholes. Linksys router enables this feature by default. It is RECOMMENDED to keep the Firewall enabled.
If this feature is disabled by accident, to enable router’s SPI Firewall, go to Security -> Firewall -> checked IPv4 & IPv6 SPI Firewall protection.
Note: This feature is a recommended setup to protect Linksys’ customers from any unintended security threat. By following the setup wizard, Linksys firmware will guide users to modify this parameter from its default value. If manual setting is selected, Linksys recommends users to change these configuration (Automatic Firmware Update, Admin Password, Wi-Fi Password, SPI Firewall) immediately.
10. What is Wi-Fi Radio Frequency?
The two (2) types of frequencies that Linksys dual-band routers support are 5 GHz and 2.4 GHz. This particular feature of the router allows you to choose where to best connect your devices at home or in the office to ensure stability with your local network and Internet connection.
Band | 2.4 GHz | 5 GHz |
Channel | Three (3) non-overlapping channels | 23 non-overlapping channels |
Standard | Wireless-B, G, and N | Wireless-A, N, and AC |
Network Range | Wider Range | Shorter Range |
Interference | Higher | Lower |
Network Speed
The Gigahertz (GHz) range that a wireless device is using does not necessarily determine the maximum speed of the wireless network. A Wireless-A device that runs on the 5 GHz band can also support a maximum data rate of up to 54 Mbps, which is exactly the same data rate that a Wireless-G device running on the 2.4 GHz band supports. The environment in which the network will be set up is what really should be considered.
Interference
A 5 GHz network has a lower chance of picking up interference because most wireless devices such as Bluetooth devices, cordless phones, microwave ovens, and computers use the 2.4 GHz frequency.
Range
The 5 GHz band has a shorter range compared to a 2.4 GHz band because in radio frequencies, the higher the frequency the shorter its range. In other words, if you are using a lower frequency like the 2.4 GHz, the distance it will cover will be greater than the 5 GHz band.
Application
It is recommended to select the 2.4 GHz if you will be using computers to access the Internet for simple browsing and email. These applications do not take too much bandwidth and work fine at a greater distance.
The 5 GHz has a wider wireless spectrum available compared to the 2.4 GHz, which leads to significantly better performance as the 5 GHz is commonly used for usage that requires uninterrupted throughput. That is why it is recommended for media streaming and transferring music, pictures, and video throughout your home network.
IMPORTANT: Setting the channel width to 40 MHz on a 2.4 GHz network will allow you to use 2/3 of the entire Wi-Fi band, thus having a higher chance of interference. It is advisable to use 40 MHz if you live in areas with less crowded wireless networks. If you’re unsure, you may leave the channel width at Auto. This will automatically adjust the settings to 20 or 40 MHz, depending on which best fits your network. To know when changing the wireless channel is needed, click here.
11. How to change the Wi-Fi setting using Linksys Apps?
Configuring your wireless settings is important to ensure that your wireless network is safe from unauthorized access and intrusions. With the Linksys app, changing the wireless settings of your network is now easier and more convenient.
IMPORTANT: Changing your wireless settings may cause your wireless clients to disconnect from the router. Depending on the changes that you’ve made, you may need to reconnect your wireless clients with the new settings.
Step 2:
You will be prompted to provide your Linksys cloud account. Enter the necessary credentials and tap Log in. Or, for local access, you can tap the Log in with Router Password link instead.
Step 3:
Tap the Menu icon.
Step 4:
Tap on Wi-Fi Settings.
NOTE: Options in this section may vary depending on the device you are using. Options like the Smart Connect is only present on some Linksys Smart Wi-Fi Router models.
Alternatively, you can also tap on Wi-Fi Network on the Dashboard
QUICK TIP: Tap to share your Wi-Fi credentials via Text Message, Email or Copy it to clipboard.
Step 5:
Tap the field you want to change then tap Save once done. Wait for the settings to be saved successfully then reconnect all wireless devices, if necessary.
The Advanced Wi-Fi Settings section on each network band also allows you to configure other settings such as Security Type, Wi-Fi Mode, Channel width, Channel and Broadcast SSID. Each time you make changes, ensure to tap Save for the setting to take effect. Otherwise, tap on Cancel to discontinue the changes. You can also tap the bottom bar to turn off the network band of your choice.
You should now have successfully changed your router’s wireless settings using the Linksys app.
12. How to change the Wi-Fi setting using Web Browser?
It is important to change the basic Wi-Fi settings on your router in order to establish a unique and secure connection. A protected Wi-Fi prevents unwanted access to personal information.
- The changes you can do include assigning a Wi-Fi name and securing your connection through a Wi-Fi password.
- The Wi-Fi password is NOT the router password. To learn how to check and update the router password using your Linksys cloud account, click here.
- Changing your Wi-Fi settings will disconnect all devices from your router. You have to reconnect them using the new settings. To learn how, click here.
- Images of the web-based setup page may differ depending on your router’s model number.
The steps below will guide you on how to change the Wi-Fi settings of your router.
Step 1:
Access your Linksys cloud account.
Step 2:
Click Wi-Fi Settings on the left navigation pane under Router Settings.
Step 3:
Under the Basic tab, click Edit beside Wi-Fi Settings
Step 4:
Enter your desired Wi-Fi name and Wi-Fi password in the fields provided.
QUICK TIPS:
- To know the difference between the 5 GHz and 2.4 GHz bands, click here.
- On some Linksys Smart Wi-Fi Routers, Wi-Fi name is also known as Network name (SSID). Wi-Fi password is also known as Password. Setting your Network mode, Security mode, Channel width and Channel can also be done.
- Changing the wireless channel lessens the interference to your Wi-Fi connection. For more information, click here. Also, the available wireless channels may vary depending on your region.
Step 5:
Click Apply > Ok to save the changes.
If you want to make any changes in the future, you can access your Linksys cloud account within your local network or remotely.
13. How to check and update the router password using your Linksys cloud account?
The router password is an administrator password used when accessing the router’s web-based setup page. The default router password for all Linksys Smart Wi-Fi Routers is admin. However, it is recommended to personalize your password to ensure that the router is safe from unauthorized access.
Updating the router password through the Linksys cloud account
Step 1:
Access your Linksys cloud account.
Step 2:
Click Connectivity.
Step 3:
Under the Basic tab, click Edit beside Router Password.
Step 4:
Enter your router’s Current password. Then, enter the New password you want for your router and re-enter it in the Confirm new password field.
On some Linksys Smart Wi-Fi Routers, you only need to enter the New password. Click on the icon to view your password. You can also enter an optional Router password hint.
QUICK TIP: You can use character combinations (including special characters) in creating your router password.
Step 5:
Click the button.
Step 6:
On the pop-up box, click Yes. Then click Ok.
Use your new password to access your router’s settings such as the Guest Access and Parental Controls.
Adding more devices to your network
The Linksys cloud account allows you to have the best experience when using your home network. Through this service, connecting wireless devices such as smartphones, tablets, gaming consoles, cameras and wireless printers to the internet is now easier.
14. What is the recommended connected devices for EA8100-AH?
In theory, routers are able to connect devices more than the recommended quantity, however with consideration of the network and radio performance of each device we recommend that connected devices for EA8100-AH is up to 32 Wi-Fi clients for 2.4G and 64 clients for 5G.
15. Why I am unable to connect to Guest Wi-Fi with EA8100-AH?
Accessing to Guest Wi-Fi is not an issue on most devices. However, if you are a Windows user with Mozilla Firefox or Google Chrome, accessing the Guest login portal could be a challenge. This is due to the recent update of Mozilla Firefox and Google Chrome, which blocks the TCP port that is used for Guest portal.
We would recommend to use the main Wi-Fi network as much as possible and disabled guest network for security reason. Whenever there is a need to use Guest Wi-Fi, you may use different web browser, such as Opera to access.
FAQs – What do you need to know on broadband maintenance
Cable/Fibre Broadband Unplanned Signal Shutdown or Maintenance
1. How long does it take to resolve an outage?
The time taken to resolve an outage may differ on a case to case basis. However, please be assured that our engineers are working to restore the service as soon as possible.
Cable/Fibre Broadband Planned Signal Shutdown or Maintenance
2. Why are there planned signal shutdowns/maintenances?
The planned signal shutdowns/maintenances happen for a variety of reasons. In most cases, they are related to third party requirements like network maintenance or enbloc cable diversion.
3. Why do you need 8 hours for the signal shutdown/maintenance?
An approximate duration of 8 hours is required as these activities usually involve major construction works such as excavation and digging of roads. The full 8 hours may not be required, depending on the level of work involved.
4. Why must the signal shutdown/maintenance be carried out on weekdays?
As most of the maintenances/shutdowns affect residential homes, the intent is to carry them out during weekdays when most people are at work or school.
5. Why wasn't I informed of this?
For HDB home owners, a notification letter will be placed in your letterbox if the signal shutdown/maintenance is more than an hour. Notices will be placed at the lift lobbies if otherwise.
For landed home owners, a notification letter will be placed in your letterbox.
For condominium home owners, you will find notices placed at the lift lobbies.
FAQs – Dynamic Frequency Selection (DFS)
1. What is DFS?
Dynamic Frequency Selection (DFS) is a mechanism that is designed to allow wireless routers to operate on the 5GHz frequency band that is traditionally allocated to radar systems.
When routers operate in DFS band, it will monitor the frequency used for radars activity. If radar frequency is detected on the current channel, the router will vacate that channel and switch to another alternate channel automatically.
Note: the channel which radar signal is detected will not be available to use for a period of time.
2. Which channel of 5GHz requires DFS?
DFS Channel operates in UNII-2 and UNII-2-E within 5GHz. This is commonly known as Band 2 and Band 3 respectively.
3. How does DFS works with Linksys EA8100-AH router?
The Linksys EA8100-AH router is DFS certified which enables it to operate in a clear airspace denied to traditional routers.
This certification triples the number of channels available at 80MHz. A DFS Band provides you with additional 5GHz channels which are less congested compared with the common Band 1 and 4 of 5GHz channels, enabling better performance in a router.
By enabling DFS channel within EA8100-AH, the router will monitor the radar signal frequency in the environment. If radar signal is detected on the current channel, the router will switch to alternate channel automatically (Band 4 or Band 1).
During Boot up:
- EA8100-AH is designed to operate at the best radio performance available for your environment. By default, EA8100-AH is set to operate at DFS channel
- During boot-up, the router will scan the environment to detect the radar signal for a period of time (about 1 to 10 minutes)
- If no radar signal is detected, EA8100-AH will continue to operate at DFS channel
- If radar signal is detected, EA8100-AH will switch automatically to the alternate channel (Band 4 or Band 1)
During Operation:
- By enabling DFS channel within EA8100-AH, the router will monitor the radar signal frequency in the environment. If radar signal is detected on the current channel, the router will switch to alternate channel automatically (Band 4 or Band 1)
- During this channel switch, you might encounter a short disconnection on 5GHz, however, the connection will be restored after a short while
- After the channel switch, the router will keep the operating channel to either Band 4 or Band 1 until the next reboot
- Alternatively, you may manually select your preferred channel from the Linksys Smart Wi-Fi app or GUI
4. Why I can’t see my 5GHz network at the first boot up although the 2.4GHz network appears?
During boot-up, the router will scan the environment to detect the radar signal for a period of time (about 1 to 10 minutes*). If no radar signal is detected, EA8100-AH will continue to operate at DFS channel. Once radar signal is detected, EA8100-AH will switch to the alternate channel (Band 4 or Band 1) automatically.
* Note: If operating on channel 52, 56, 60, 64, 100, 104, 108, 112, 132, 136, 140, the router will scan radar signals for about 1 minute, and it should take for about 10 minutes when operating on channel 116, 120, 124, 128 according to ITU-T Radio Regulations. Wireless clients are not able to find the wireless signal broadcasting by the access point (AP) during this period.
5. Why my device does not detect the 5GHz radio while other devices can detect 5GHz radio while the router operates in DFS channel?
This could be your devices are the legacy devices. Most of the recent release dual-band mobile phones, tablets, and gadgets support the entire spectrum of 5GHz including DFS. Please check with your mobile devices/tablets/device a if DFS is supported.
6. What is an operating channel? Why is it different with the Wi-Fi setting in my EA8100-AH GUI?
The operating channel is the current channel that the router is using, it might be different from what shown in GUI. The different is because the router has detected the radar frequency in the environment and switch the channel to either Band 4 or Band 1 of 5GHz to resume the operation.